Department: Information Technology
The End User Services team supports client technology services for AMG users worldwide. As a member of the End User Services team, you will serve as a technical focal point for providing desktop, mobile, and end user support services encompassing a wide variety of hardware and software applications. Client technologies include Microsoft desktops/laptops/Citrix servers/peripheral devices/software, mobile devices, etc. You must have strong hands on experience supporting the Windows, Mac OS and Citrix operating systems to host a variety of domestic and global applications with optimum performance. Familiarity with support tools such as Microsoft SCCM, LANDesk & LabTech is recommended.
An exceptional customer service mentality is critical to this role. Strong accountability, analytical, organizational and communication skills are a must. This individual will be the only member of the team at this location, so they must have the ability to self-manage and operate independently, adapting to new situations as they arise.
This position will be located in Greenwich, CT office and will report to the Manager of End User Services. The individual in this position will work closely with the IT staff in all of AMG’s offices, domestic and international. Intermittent travel between the offices is required.
KNOWLEDGE, SKILLS AND ABILITIES:
EDUCATION AND EXPERIENCE
AMG Funds provides access to many of Affiliated Managers Group’s (AMG) boutique investment Affiliates through our family of mutual funds, separately managed accounts and asset-allocation products. In addition, we oversee and distribute a number of complementary open-architecture mutual funds subadvised by unaffiliated investment managers. This broad combination of investment products allows us to serve the needs of the financial advisor community and their clients. With AMG Funds, you can rely on our distinctive array of actively managed, return-oriented investment strategies to help your clients achieve their long-term investing goals.
AMG Funds LLC is a wholly owned subsidiary and the U.S. retail distribution arm of Affiliated Managers Group, Inc. AMG is a global asset management company with investments in leading boutique investment management firms. For over 20 years, AMG has partnered with these firms using direct equity ownership.